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The casino purposely delayed the player’s verification and payout process. The player, Maria, requested a withdrawal of 3,000 and was asked by the casino to send documents for verification via email. Shortly after that, her account was blocked and she was asked to send more documents via land mail, which cost her €50 to do so.
- Live Chat is the most popular option, where players can engage in real-time chat with a support agent by clicking on the “Live Chat” icon in the bottom-right corner of the page.
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- To withdraw, you must wager €100 x 30, which equals €3000.
- We are going to make an even further investigation with the player’s VIP agent and update the player via email.
This website is intended for informational purposes only and we will not be held responsible web site for the consequences of your use hereof. It is critical that you understand the laws that apply to online gambling in your country before proceeding to gamble online. The Hungarian-language pages were praised, but it turned out that most of them were paid PR articles. Also, I checked on Trustpilot, but in the meantime it also turned out that they pay 5 euros for positive reviews. My lawyer wrote the following letter, to which, of course, no reply was received.
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The complaint was closed as unresolved as the casino did not respond to us. The player from Chile probaly complains about withdrawal. The player’s account got closed due to a multiple-account accusation.
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